Helping the community A sense of belonging, assisting people

Vacancies - Volunteer General Advisers

Glasgow Central Citizens' Advice Bureau

10 x Volunteer General Advisers vacancies

Proposed next intake

Ongoing quarterly.


Glasgow Central is the oldest Citizens' Advice Bureau in the United Kingdom. We have achieved this by being pro-active and providing a robust advice and information service to the residents and those who work in the Glasgow City Council Area. This pivotal role is delivered by a committed, dedicated and energetic team of Voluntary General and Specialist Advisers. We provide a service second to none and our funding comes from a variety of sources. This does not influence the advice we give which is free, independent and non-judgemental. Our Bureau attempts to recruit 4 intakes per year of new entrants for training towards becoming a General Adviser. This role is challenging and extremely rewarding. It takes approximately 13 weeks to complete the training, committing yourself to one day per week. During week 8 there is a full week of classroom work. It is our intention is to have 4 intakes of 10 per year.

Skills & experience required

Volunteers do not need to have any experience within the voluntary or advising sectors as full training and support is provided. Commitment is the key together with an outgoing personality, reasonable level of numeracy, reading, verbal communication and computer skills.

How to apply

If you feel you can rise to this challenge, devote the time, commitment and energy helping others, then please refer to the documents below. Please read the job description for the Volunteer General Adviser role, then complete and return the application pack. The application letter and job description do not need to be returned with your application pack.

Applications can be returned to our office at 3rd Floor, Mitchell Library, 201 North Street, Glasgow, G3 7ND. When we have received your application, a member of Glasgow Central CAB will be in touch. Thank you in advance for your application.

Information on Volunteering


These are the opening times of the Glasgow Central CAB:
9:00am–5:00pm Mon–Fri

Drop-in service:

9:30am–4:30pm Mon–Fri

Client Testimonials

"I must say many thanks and praise for the hard work done to relieve my debts and stress"

Christiana and family

"Excellent manner, great attitude and very helpful and supportive advice"


"I received a very helpful and knowledgeable service and would not hesitate to contact in the future to further support my position"